Term 01
Red/Yellow/Green Zone Model
A framework for sorting AI use in practice by risk exposure. Every tool in your practice sits in one of three zones, and the zone determines how much review the output requires before it moves.
- Green Zone: Cleared for UseAI use that does not touch clinical content or protected health information.Examples: a transcription tool summarizing internal notes you wrote; a scheduling assistant proposing time blocks.
- Yellow Zone: Proceed With GuardrailsAI use that touches client-facing content without generating clinical recommendations.Examples: a drafted email going to a client after your review; a newsletter subject line written by the model.
- Red Zone: Pause and RedesignAI use that intersects with PHI, clinical decisions, or content reaching clients without human review.Examples: a symptom summary built from intake notes; a care recap from a session transcript; a protocol suggestion.
How to: sort your own tools
Ask one question of each AI use: if this output is wrong, who is harmed, and how badly?
- Does it touch client information or clinical content? If not, it is Green.
- Does its output reach a client, without a clinical recommendation? It is Yellow. Add a review step before it goes out.
- Does it touch protected health information or a clinical decision, or reach a client without your review? It is Red. Pause that use and redesign it.
Start with the tools on your Beginner’s Checklist inventory. Sort the ones that touch client information first.
The Red/Yellow/Green Zone Model is a CLEARED framework, first published by Strategic Health Group in March 2026.